The security of your personal data is a top priority at Jayanine. This document clearly sets out what information we collect, why we collect it, and how we keep it protected.
The core pillars of Jayanine's Privacy Policy
All data sent to and stored on Jayanine's servers is protected with 256-bit SSL/TLS encryption — the same technology used by the world's leading financial institutions.
Your name, mobile number, ID details, or gaming history are never sold or shared with advertisers, data brokers, or any third party — under any circumstances.
An OTP is sent to your mobile number every time you log in to your account. Even if someone knows your password, they cannot access your account without the OTP.
Jayanine collects only the information strictly necessary to provide its services — nothing more.
You may request to view, correct, or delete your stored data at any time.
Jayanine's security infrastructure is regularly audited by third-party specialists. Any vulnerabilities identified are addressed promptly.
This Privacy Policy ("Policy") outlines how Jayanine handles the collection, storage, and processing of data between the platform and its users. By registering on or using Jayanine, you are agreeing to this Policy.
This policy applies to: the Jayanine website, mobile site, related applications, and all customer support channels. If you visit a third-party site, that site's own separate policy will apply.
Jayanine may update this policy from time to time. A notice will be posted on the site before any significant changes take effect. The "Last Updated" date at the end of the policy is always kept current.
Jayanine collects only the information needed to deliver its services properly. Data is gathered in two ways — what you provide directly, and what the system records automatically.
Information you provide directly:
Information the system records automatically:
Jayanine uses your information for specific purposes only — not for anything vague or beyond what is necessary. The primary uses are:
Jayanine does not share your information with advertising companies. Promotional offers are sent through Jayanine's own channels only, and you can opt out at any time.
Jayanine maintains multiple layers of security to keep your data protected:
That said, no system on the internet is completely foolproof. Stay vigilant on your end — use a strong password and never share your OTP with anyone.
Jayanine does not retain your data any longer than necessary. The general policy is as follows:
Once the retention period expires, data is securely deleted or anonymized.
Jayanine believes you should have full control over your own data. To that end, the following rights are granted to you:
Every registered member of Jayanine is entitled to these rights
You can request to know what information Jayanine holds about you. Contact our support team and you will receive a response within 30 days.
If any of your stored information is incorrect, you can request a correction. Changes to your name or contact details can be made directly from your profile settings.
If you close your account and request deletion of your stored data, all information beyond what is legally required to be retained will be permanently deleted.
If you no longer wish to receive promotional messages from Jayanine, you can opt out at any time through your profile settings or by contacting support.
You can request a copy of the information stored about you in a standard, accessible format.
If you object to your data being used for a specific purpose, you can let us know. Jayanine will review the matter accordingly.
To exercise any of these rights, please contact support: support@jayanine.best
Jayanine does not knowingly collect information from minors or allow them to use the platform. Date of birth verification at registration and the KYC process are in place to enforce this policy.
If you believe a minor has registered on Jayanine, whether accidentally or intentionally, please notify our support team immediately. The account in question will be closed without delay and steps will be taken to ensure no financial loss occurs.
Parents should enable parental controls and password locks on devices used by children. Always log out of Jayanine after each session.
If you have any questions, concerns, or requests regarding this Privacy Policy, Jayanine's support team is ready to help.
Support@jayanine.best — responses typically within 24 hours. For privacy-related requests, please include "Privacy Request" in the subject line.
Open live chat from any page on the site. For urgent matters, this is the fastest option — connection typically takes 1–3 minutes.
Available 7 days a week, 24 hours a day. You can communicate in Bengali — no language barrier.
Most people click "I agree" when signing up for any app or site without reading the privacy policy — and that's understandable, since these documents are usually long and written in complex language. Jayanine has made an effort to write this document in plain, transparent language so you can genuinely understand what happens with your information.
Registering on an online gaming platform often requires submitting sensitive information — particularly national ID details — which understandably gives some people pause. At Jayanine, the reason for collecting this data is entirely practical: age verification, identity confirmation, and prevention of financial crime. It is not used for any other purpose.
Many users also have questions about mobile banking details. To be clear — Jayanine never requests or stores your bKash or Nagad PIN, password, or full wallet access. Only the mobile number used for transactions is recorded, so that rewards or withdrawals are sent to the correct number.
Cookies are familiar to most people these days, yet they are still widely misunderstood. Jayanine's cookies cannot read personal files on your device or carry out any harmful actions. They exist primarily for your convenience — so you do not have to log in every time, your language preference is remembered, and the site loads faster. Analytics cookies only help us understand which parts of the site are used most; no personally identifiable information is ever revealed.
What does Jayanine do in the event of a data breach? We have a defined protocol for exactly this situation. First, our security team identifies and resolves the issue. Next, the relevant authorities and regulators are notified as required by law. Most importantly, affected members are contacted directly so they can take steps to protect themselves.
There is a practical reality when it comes to deletion requests — certain data must be retained for legal reasons. For example, financial transaction records must be kept for a defined period under tax and anti-money laundering laws. Outside of these obligations, however, Jayanine will honor any request to delete your data.
At its core, Jayanine's Privacy Policy rests on a simple principle — your data belongs to you. We collect only what we need to provide our services, retain it only for as long as necessary, and protect it to the best of our ability. If you have any questions, reach out to support.
Jayanine's Data Collection Purposes — Full Transparency
For account verification, sending OTPs, and transaction-related communications. Never shared with third parties.
For age verification and KYC completion. Stored on encrypted servers and never sold.
To detect unusual login activity and fraudulent behavior. Every login is recorded.
For resolving transaction disputes, calculating bonuses, and meeting legal compliance requirements. Some data is retained for a period after account closure.
To assist with future troubleshooting and to review service quality.
To deliver a consistent experience across mobile, tablet, and desktop, and to detect multiple accounts.
Questions That May Come to Mind While Reading the Privacy Policy
Your data is secure, your privacy is respected. Join Jayanine and enjoy gaming with complete peace of mind.